We are seeking an experienced Chief Concierge for a prestigious luxury hotel. This key role involves leading the concierge team, enhancing guest experiences, and ensuring the highest service standards.
We are seeking an experienced Chief Concierge for a prestigious luxury hotel. This key role involves leading the concierge team, enhancing guest experiences, and ensuring the highest service standards.
Key Responsibilities:
Leadership: Manage and mentor the concierge team, ensuring exceptional service delivery.
Guest Relations: Provide personalized service, address guest needs, and resolve issues efficiently.
Operations: Oversee daily concierge activities, coordinate with other departments, and manage special requests.
Innovation: Implement service improvements based on industry trends and guest feedback.
Requirements:
Experience: Minimum 5 years in luxury hospitality, with at least 2 years in a leadership role.
Excellent communication, team management, and problem-solving skills. Multilingual abilities are a plus
.High school diploma or degree in hospitality or related field preferred.
Offer:
Competitive salary and benefits.
Career development opportunities.
Supportive work environment.
Application:
Interested candidates, please send me your updated CV to: melody.li@selective.com.hk And quote job reference number: ML20240812
